RegenX Wound Care offers an SMS messaging program to provide you with updates related to appointments, treatment reminders, health tips, and service announcements. By opting into our messaging program, you agree to receive recurring text messages from us related to your care and services.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text “STOP” to our shortcode. After you send “STOP,” we will send you a message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions

If you wish to start receiving SMS messages again after opting out, you can rejoin by signing up as you did initially. Upon re-enrollment, we will resume sending SMS messages to you.

Help Instructions

If you are experiencing any issues with the messaging program, you can reply with the keyword “HELP” for more assistance. You can also contact our support team directly at:

📧 Email: [email protected]
📞 Phone: (844) 496-8634

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. For information about your text or data plan, contact your wireless provider.

Privacy Policy

We are committed to protecting your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For details, please read our full privacy policy here:

Compliance with Industry Standards

This SMS program complies with the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines. We maintain strict policies to ensure your information is handled with the highest standards of privacy and security.

Legal Compliance Note

By enrolling in this SMS program, you agree to comply with all applicable local, state, and federal laws and regulations.